1. Introduction
Parkhurst Early Learning is committed to protecting your privacy in compliance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the Education and Care Services National Law and Regulations.

2. What Information We Collect

• Personal Information: Child’s name, date of birth, parent/guardian contact details, emergency contacts, medical information, CCS-related data.

• Sensitive Information: Collected only when absolutely necessary and with explicit consent.

3. How We Collect It

• Directly from families during enrolment, surveys, communications, and CCS-related documentation.

4. Use & Disclosure

• Used to deliver care, curriculum, billing, CCS processing, and statutory reporting.

• Shared with Services Australia as required, and with written consent, possibly with other entities (e.g., insurance, compliance bodies).

5. Consent & Access Restrictions

• Certain documents (e.g., enrolment, attendance, incident, medical records) require written consent for disclosure, even to parents other than the document requester.

• Consent will be renewed regularly and can be withdrawn at any time, in writing.

6. Security & Retention

• We hold information securely and retain it according to regulatory retention periods.

• Information is destroyed or de-identified when no longer required.

7. Data Breaches

• We have procedures to detect, assess, and respond to eligible data breaches and will notify both affected parties and the Commissioner when required.

8. CCS & Family Notification

• Parents are informed why and how their data is used for CCS and give consent for its sharing.

9. Access, Correction & Complaints

• Parents can request access or correction of their information.

• Complaints will be handled under our internal process or can be directed to the Australian Information Commissioner.

10. Policy Updates

• We review and update this policy as needed. Changes will be posted on our website.